Pick Up The Phone
It’s great to be tech savvy, but don’t text or email
when you should be calling. "The quality of business communications has
become poorer in recent years as people avoid phone calls and face-to-face
meetings, I can only assume, in some misguided quest for efficiency," Richard
Branson says.
Problems are more difficult to solve by text or email,
and “there is nothing efficient about allowing a small problem to escalate,”
says Branson, "when it could have been easily addressed with a phone call."
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