A business
owner once asked a wise man for help in improving an unprofitable
business. The wise man wrote a charm on a piece of paper and sealed it in
a box which he gave to the business owner. "Take this box to every
worker in your business every day for an entire year," he told him.
The business
owner did so. In the morning he carried it into the stores and asked the Stores
Supervisor about the level of Quality Control on Inwards Goods. Later,
when he carried it into the production area he saw that the Production Manager
was in his office reading the newspaper. They discussed the need to be
visible on the factory floor. During the afternoon he carried it into the
Engineering Shop and found the Engineering Supervisor trying to balance his
budget. He helped him by showing an easier way. Every day, as he took
the box around his business, he found things to discuss with the staff and help
them to improve their performance.
At the end of
the year he returned to the wise man. "Let me keep the magic charm
for another year," he begged. "My business has been a hundred
times more profitable this year than ever before because my people are
happy."
The wise man
smiled and he took the box. "I'll give you the charm itself," he
said.
He broke the
seal, lifted out the piece of paper and handed it to the business owner. On
it was written:
"You cannot be a leader by being
invisible.
Your results are obtained through your
People.
By coaching your People, you are
treating them with respect and allowing them to grow and develop.
Constant personal communication with
your People will help them to develop."
And this is the moral of the story.
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