Roughly
defined a business is a repeatable process that:
Creates and delivers something
of value…
That other people want or need…
At a price they are willing to pay….
In a way that satisfies the customer’s needs and expectations…
So that the business brings in enough profit to make it worthwhile for the owners to continue operation.
That other people want or need…
At a price they are willing to pay….
In a way that satisfies the customer’s needs and expectations…
So that the business brings in enough profit to make it worthwhile for the owners to continue operation.
It
doesn’t matter if you are running a solo venture or a million pound brand. Take
any one of these five factors away and you don’t have a business.
A
venture that doesn’t create value for others is a hobby. A venture that doesn’t
attract attention is a flop. A venture that doesn’t sell the value it creates
is a non-profit organisation. A venture that doesn’t deliver what it promises
is a fraud. A venture that doesn’t bring in enough money to keep operating will
inevitably close.
At the
core of every business is fundamentally a collection of five interdependent
processes, each of which leads into the next:
Value Creation. Discovering what people need
or want, then creating it.
Marketing. Attracting attention and
building demand for what you have created.
Sales. Turning prospects into paying
customers.
Value Delivery. Giving your customers what you
have promised and ensuring that they are satisfied.
Finance. Bringing in enough money to
keep going and make your effort worthwhile.
If
these five things sound simple, it’s because they are. Business is not rocket
science – it is simply a process of identifying a problem and finding a way to
solve that problem that benefits both parties. Anyone who attempts to make it
sound more complicated than this is trying to impress you or sell you something
that you don’t need.
These
five parts are the basis of every good business idea and business plan. If you
can clearly define each of these five processes for your business you will have
a complete understanding of how it works. If you are thinking about starting a
new business, defining what each one of these steps looks like in detail is a
great place to start. If you can’t describe your business idea in terms of
these core processes you probably don’t understand it well enough to make it
work.
I hope you have found
these processes helpful. Apply
them and let me know the results. In future blogs we will look at each of these
five processes in more detail.
Just one more thing
before you go … I’d like to ask you to do one important thing for me – spread
the word about this article.
That is all -
David
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