David Brett-Williams: I am an optometrist with an extensive background in business, healthcare and professional relations.
My interests include The Psychology of Buying, Drivers of Customer Loyalty, Presentation Skills and accessing Peak Performance.
Monday, 28 January 2013
You Need to Chat.
You need to chat. Helping a customer on your website used to be providing an e-mail address or listing the company phone number. Real-time chat is now becoming a requirement in order to help your clients. Can video chat be that far behind for an even more personal touch?
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